Due to the intimate nature of our business, no lingerie or any other items will be refunded.
If purchasing lingerie, please pay attention to the size details to avoid purchasing the wrong size. If you are unsure about a particular size or fit, please feel free to contact us for advice. Cancellation of orders by the client will incur a 20% cancellation and administration fee. If funds have already been paid by the client all bank charges for the application of the refund will be incurred by the client. All orders in the Pretoria and Johannesburg region will have same day delivery or a maximum of two working days from date of order. Lollipop Lingerie will not be held any responsible for for lost or damaged goods by any 3rd party delivery services (Couriers and/or South-African Post office), although every effort will be given to ensure the fastest and best delivery for the chosen method. Deliveries outside Pretoria and Johannesburg will be sent via the South-African Post Office, thus delivery times may vary.