How can I buy a product on www.lollipoplingerie.co.za ?

  • Find the product you are interested in by browsing the product categories.
  • Once you’ve found the product, click on the image and then “add to cart”.
  • Either continue shopping or select, “Proceed to Checkout”
  • Enter your billing address and desired shipping method.
  • Choose a payment method and click “Proceed”.
  • We’ll take your payment details and give you a receipt.
  • Your purchase is on the way to you in a discreet parcel.
  • That’s it! It could not be simpler, so don’t be worried give it a try!

Do you have a physical shop?

No, we don’t have a physical shop. As an online shop we’re open 24/7 while still being able to deliver the lowest prices and the most discreet service possible. If you do have any questions about our products or services please don’t hesitate to contact us.

Is your service really discreet?
Yes, shopping on www.lollipoplingerie.co.za is 100% private and discreet. Bank and Credit Card statements have no reference whatsoever to the name of the shop. Contents are NOT indicated on the exterior of the package and the return address is a PO Box address. Under no circumstances will www.lollipoplingerie.co.za disclose or share your information or the information regarding your order.

How long does it take to receive my order?
Orders are shipped within 24 hours. Your order will then take another 24-48 hours to reach you (depending on delivery type and the location of the receiver).

Do you deliver outside South Africa?
Unfortunately, we do not deliver outside of South Africa.

Why don’t you sell Adult DVDs or Adult PC Games?
Unfortunately it is illegal to distribute adult material (visual pornographic material) via the internet or mail order in South Africa.

Are all your products legal?
Yes all products on www.lollipoplingerie.co.za are perfectly legal and all pharmaceutical products (if any) are prescription free.

What is your Return Policy?
Read more about this in our Conditions of Use.

What about sizes?
Some of the items are “one size fits most”, but through our knowledge and logic of lingerie, costumes and sizing we state what size figure we think would actually “really” fit in this items. Then again this is our own interpretation and we really want and need you to be satisfied with your purchase. Please rather ask us for advice if you are not sure before purchasing any item and we will give you the best and most honest advice we possibly can!

A word on safety and hygiene.
We do not risk the health and safety of others by accepting returns of undamaged products – even if a claim states that the product has not been used. Due to the intimate nature of our products we never ask for the return of a non-defective product that might have been potentially used by someone else. This would be not acceptable business practice. We ask the customer to take care of the disposal of the product and offer a replacement or a refund. What information do I have to submit to place an order? Your credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status. The personal data you submit on our website will not be passed on to any unauthorised third party.

How does www.lollipoplingerie.co.za protect customer information?
www.lollipoplingerie.co.za uses the latest encryption technology to keep your personal information safe. All your ordering information – including your name, address, and credit card number – is encrypted using a secure server for maximum security.

Do you accept any other payment methods besides credit cards?
We also accept Bank Deposits, you can pay your billed amount by making a Direct Internet Transfer, or Cash Deposit into our account. We’ll start processing your order as soon as we receive your payment. We only accept bank deposit from South African banks (no international transfers) Oh yes and please don’t make an ATM transfer cause we’ll get your money but we won’t know who you are. Send your proof of payment to:  Email: info@lollipoplingerie.co.za | Fax: 086 60 22244

How do I know if www.lollipoplingerie.co.za has received my order?
After clicking “Process my Order” you will immediately see a confirmation page. In addition, you will shortly receive an email confirming your order. You can also confirm that we have received your order by contacting us atinfo@lollipoplingerie.co.za

How can I cancel an order?
Why should you do that…? Well if you really, really want to cancel an order, you have to inform us about it ASAP. Please be advised that an order, which advanced through the shipping process as far as being picked and packed, cannot be canceled anymore.